Support
Contact
SynthForge is independently built and operated. One address reaches the people who build it.
Write to support@synthforge.io about:
- Extra credits during the MCP open beta (send your account email)
- A limit you have hit and need raised
- A dataset that came out wrong (a schema name and the dataset id help)
- Anything else
Data handling
A generated dataset comes from your schema's field types and constraints, not sampled live from a database. If you built that schema by uploading a sample file, the importer can carry the file's own values into it: a column of statuses, categories or cities becomes a fixed list drawn from what your file already had. It refuses to do that for a column that looks like people's names.
It is kept for about 24 hours after generation, then deleted automatically. Download it within that window.
What stays: your schemas, until you delete them, and your account email.
For the rest of what we collect and why, see the Privacy Policy.